It's with great pride and a renewed faith in the future of this company that we introduce our new Crew Operations Manager, Missy Salatto. Although she's new to life as a crewing company, she's not new to crewing. She brings with her a roster of talented and experienced stagehands and technicians across the country.
"Her first week on the job and [Missy] successfully staffed 5 shows in various cities across three states. It was impressive how quickly and effectively she worked and I'm eager to see what kind of changes she plans to implement." says outgoing Director of Crew Operations, Brandon Cruz.
Missy realizes she has challenges to face. There is increasing concern how legislation will continue to impact the labor market. It's no surprise that the Gig Economy is strong in California, consider the cost of living. So it's also not a surprise that California continues to corral and sheppard over its population of freelance contractors. Certainly, their rights and protections are top of mind, but we can be assured the State will continue enforcement of statutes and regulations concerning tax revenue, unemployment benefits, workers comp coverage and indemnity.
But she seems to take things in stride, and while we migrate our freelance community to part-time seasonal employees, she's already looking forward to the advantages of reclassification. The most impactful is our ability to train and manage. Among her goals, including a complete overhaul to payroll processing, is to return to the dynamic and scalable workforce we were in the early days, when we were only a handful of techs.
"We're really excited to have her onboard. He energy and enthusiasm is infectious and you can't help but be excited around her. Our clients like her, our techs respect her and she's immediately adapted in our office culture. It's awesome to see here just jump right in." says Jake Evans, Crew Operations Manager, LA/OC Region.
So please join us in welcoming Missy. We wish you the best of luck and prosperity. ✌🏼
Since we make no secret about the rates we charge our clients and the rates we pay our team members, many times we are asked to explain the delta between the two. Now, for those unfamiliar with those rates (which you can find here), I don’t think those asking thing the difference is unreasonable. The conversation is more about justifying what is often mistaken as profit. In fact, the cost of labor, especially in states with strict definitions regarding contractors, can be stifling. And the indirect costs of labor can get so out of control, that many clients and contractors are overwhelmed by the challenges the average crewing company must face.
So we decided to publish an article the fully describes the cost of labor, from the direct costs such as payroll, payroll tax, benefits and insurance to indirect costs such as payroll processing, operating costs, invoice exceptions and time theft. The sections to follow will not only explain the rationale behind our rate system, but can be useful for companies requiring a contingent workforce to analyze their own investment into their workforce and determine if a staffing or crewing company is a better model for them to pursue.
Keep in mind, companies can have subtle differences in business model, have a higher tolerance for risk or work in states with less impactful regulations - but for the most part, this article is applicable to a broad range of employers in countless industries. This does not pertain strictly to the live event industry, but frankly, it applies to just about any industry and company requiring an employee - and in many cases applies to freelancers also.
Bring On The Specialty Shapes
This is a pretty slick display panel. The DESAY Series E display was designed and developed around the needs of indoor touring applications.
The series E may not be a game changer, but it's already available as a 1.5mm, 1.875mm, 2.5mm to 3.75mm. It boasts a precise, quick connector system safe for even displays super fine pixel pitches.
Like most popular touring display tiles, the series E is 100% front serviceable. It offers a wide viewing angle, high contrast ratio and high refresh rate, making this suitable as an indoor touring module - and I suspect we'll see more of these specialty shapes and sizes
The LED world is really starting to pick up speed.
why producers are so persistent?
I'm sure there's not one among us that hasn't been a few days late turning in an invoice. I get it. We live the Spartan life or long work days, late night load-outs, dead cellphone batteries, napping in cars, changing in bathrooms and scavenging kraft services for the last snickers bar. After all, we have to bring this rig in before midnight, load the truck, power nap on the bus and do this all over again 100 miles down the road.
And maybe you just want to get home early to wash your hair... whatever.
Regardless of why you're too busy to turn in your invoices on time, that procrastination has a real effect on the business people surrounding you - and ultimately that effect will cascade back on you. When you jeopardize someone's ability to run their own business effectively and efficiently, then they will simply elect not to work with you. And if enough people drop you, well then, you get the picture.
how do late invoices impact your clients
First, let's remind our freelance community that the guys cutting them the checks... that is the producers, gear houses, production companies, what have you... they are your clients. How some freelancers offer such horrible service, yet the labor coordinators receive so much grief, it's amazing. But back to the point, if you are like me, once upon a time I would think, "Damn, why are they so mad I haven't invoiced them yet - why are they so impatient about paying me. You'd think they'd be grateful, since they get to hold onto the money longer."
Well, actually that's not how it works. Fact is, until producers get all their invoices in, they can't prepare their final bill to the end-client. And the end-client will start their payment clocks upon receipt of that final invoice. So if we hold up final billing for a couple of weeks, it could be 2 months before the producer receives final payment and is able to pay out his vendors.
But that's not the only negative effect. Frankly, a producer will only wait so long for your invoice, because you're not the only vendor he has to pay. When we don't send him an invoice, thereby forcing him to invoice based on his best guess or estimation of what your final fee is, then if he's wrong and the client pays based on the wrong amount, you have less chance to getting paid the correct amount because the producer has less chance to modifying his number once it's started through the corporate accounts payable maze.
some useful tips
But again, I understand the challenges, because I live the life as well. But living the life alongside you, I also know, we're not ALWAYS that busy. There are plenty of times throughout your schedule when we're in Stand by moments. Here are some best practices to help you, help them, help you.
prepare in advance
Instead of waiting until the following morning or the end of the night, prepare the invoice during the last day of the call, perhaps during show or during lunch. That way, at the end of the night, all you really need to do is plug in the time out and you're ready to submit. It should only take you a couple minutes, so if you can't finish your invoice template during a working lunch, then you need a better invoice format.
send it out early
I know a tech that always sends his invoice on the morning of the load-out. His rationale is, we always know roughly how long the out is going to be, and if you're working against a mini, then you know the number of hours you'll get paid, regardless of the end time. So he prepares his invoice in the morning and sends it off long before the load-out starts. On the rare occasion that the times are longer than what he invoiced for, he makes the easy call to the producer or labor coordinators and simply say's "Disregard my last." The invoice is already formatted, so he updates and resubmits.
use accounting software
Using a simple, but powerful accounting package can dramatically improve your accuracy, efficiency and even your profitability and revenue opportunities. Some popular ones are Quickbooks and Fresh Books. But you can use most any package your familiar with. Just be consistent.
keep them simple
I've seen some crazy complex invoices that calculates all the variables, cross references against other records, collects, reinvests, looses... it can be a mess. One of the best things you can do for yourself is keep your invoice simple. For the most part, all the client needs is:
hire a service
If it's still too hard for you to get your invoices out on time, consider hiring a bookkeepiing business. They aren't that cheap, but I susect you're more than make up for the mean of his words. But better to pick up the guys without guns facing off with the guys with guns.
Long and short of it, if your clients have you set up as Net 5, Net 15 or even Net 30. That clock starts running the day you submit your invoice and it's accepted. It is really unfair to call 3 days after the show, having not even sent or confirmed your hours worked and start demanding pay. I really hope this helps you understand the issues behind invoicing - and look forward to seeing you on the campus soon.
The Real Cost of Circumventing
Written by @justdontcallmeeddie
Circumvention: No, it's NOT a tradition practiced on male infants NOR is it a witty name for an adult film convention.
Circumvention [Circumventing] is the act of bypassing your client and going direct to his end-client; and allowing that end-client to hire you directly, thereby "circumventing the individual or company that originally made the connection for you to begin with.
so what does that mean?
When a stagehand is introduced to the employer by a labor company, who then purposefully and deceptively solicits the employer, with the intention of soliciting jobs unknown to the labor company; or
When the employer or hiring company uses contact info provided by the labor company or solicits the stagehand directly, with the purposeful and deceitful intention of offering the stagehand to work as a freelancer without the labor company's knowledge,
We’ve noticed that this trend has grown recently and it actually has a negative impact for all stakeholders involved. We wanted to share a little insight about how and why this behavior has a long term negative influence.
so what's wrong with that?
It's widely accepted as unethical (although some companies see no malpractice). And certainly there are reasons to go around or go direct some times. But those legitimate reasons are specific and do not lend to the negative impact on morale or quality of service that direct circumvention can have - and I'm faced with two cases of it right now.
For the most part, the overall stagehand community, and the companies that hire crew through crewing companies, understand and respect the industry ethics surrounding their relationship with each other and their union brothers. Sadly, sometimes an innocent stagehand can be adversely affected if the hiring company puts pressure on them, while they are trying to be noble. The crewperson may actually run the risk of losing the client either way [thru the labor company and direct].
In short, it’s understood that stagehands are expected to protect the relationship between the end-client [the hiring company known as employers] and the stagehand's actual client [the labor company, labor broker or independent labor coordinator]. The end client is not the stagehands client to begin with.
still don't get it?
Imagine when we were kids, and we're all out on the playground, and you just happen to be an amazing friend that was generous ands selfless in giving. You liked to see your friends happy, so ever day you brought some brand new toy, never been touched, nothing broken off, everything perfect. And there was this one kid that every day, he would take the toy, push you down, and walk away laughing. But you being the amazing you that you are, keep bringing a new toy, every day, believing that he must have learned his lesson by now. He must see the folly of his ways now. This time, maybe he'll bring some of his toys, and we'll build a toy empire...
But every day is much like the last one. The new toy is stripped away, you are pushed to the ground, your friends won't help you out and instead just laugh at you while astonishingly enough, asking if they can play with your toys, but with the other kid. You think this sounds far fetched or not aligned. Well consider, just our company spent thousands on recruiting and double that on marketing last year. All that investment into marketing, the time, the resources, the money - and we earned the right to monetize them. So how fair is it if Jeff started hiring me just long enough for me to put on other hands, in essence, strangling myself. Just another story of a school yard bully.
Basic Safe Practices
I was working with some younglings last week, and it's part of my regular conversation, we spent a good amount of time on workplace safety. As I listed various practices, I spent a little time on "the why" behind the practice, and share examples of how a failure to follow procedure might result in an accident - or worse, a tragedy.
As I went through the most common, I started to realize how many of my examples were from accidents that I witnessed or affected someone I knew personally. Albeit, I've been doing this for a number of years, but I was still shocked at the number of accidents that I could personally speak to. At one point, I even stopped and said, "Damn, this job really can be dangerous." I say that to mean, as we go about our day, so much is process and procedure that we can take for granted the actual danger that surrounds us.
So I figured I would share some common, important best practices and safety protocols and the "why" behind them. This is for the new kids, of course. But also, as much for us vets that forget how dangerous the job can be - not only if we don't follow protocol, but if we fail to teach and correct those around us.
"Lift[gate] Coming In" [dock safety]
When loading or unloading a bobtail truck or any box with a lift gate, always call it when you start to move the lift gate. Loading and unloading can be fast paced, but mindless - and often filled with a number of conversations. A stagehand that's not paying attention can lose a toe under the gate or a finger in the chain or maybe take a rider to the side of the head because they don't realize the head, and hastily set load is now moving.
Although I've seen a few accidents, some more costly than other, the one that involved human injury is what were focused on here. So I'm reminded of a load-in where the truck's owner was screaming at his crew. As they unloaded the truck, he berated his guys, screaming obscenities and insulting them. I guess we know why the lift operator didn't call out that the lift was coming in - but it was and good ol' company owner didn't hear it over his own voice. In fact he didn't turn to face the load until the lift was inches from his feet, and caught off guard, he didn't jump back in time until he came down on his foot. He didn't finish the load-in,. His guys did, and at least it was quieter.
What to do, not do, pretend to do, expect doing again, and who to blame for doing it.
It's true, like most specialized trades, stagehands and stagecraft professionals have their own unique culture and etiquette associated. We've covered topics about vocabulary, style and even the perspective on the length of a work day. However, when we collect and present all the unique aspects of stagehand life, there is undeniably a code of ethics or general etiquette that we all kind of naturally follow. Those that resist don't seem to last long.
Some of the rules are unspoken and some are clear communicated. But in total, there exists a set of guidelines and principles that stagehands seem hold to. It's worth mentioning that stagehand norms and mores do differ according to geographic location and even age group. But we wanted to pull together a general list of expectations and etiquette for new recruits and even veteran review. Not all these instructions may apply to crews everywhere, but they are group of standards that will set most up for success if understood and practiced. We encourage our readers to comment and add perspective.
IRS Rule on "Expensing Your Image"
Taxpayers in the entertainment industry sometimes may incur expenses to maintain an image. These expenses are frequently related to the individual's appearance in the form of clothing, make-up, and physical fitness. Other expenses in this area include bodyguards and limousines. These are generally found to be personal expenses as the inherently personal nature of the expense and the personal benefit far outweigh any potential business benefit.
No deduction is allowed for wardrobe, general make-up, or hair styles for auditions, job interviews, or "to maintain an image".
Excerpt from IRS Website on Business Expenses in the Entertainment Industry
(Page Last Reviewed or Updated: 02-Aug-2018)
Guidelines for Determining Internship Program Compliance with the FLSA.
Before I dig into this topic, just want to clarify The Stagecraft Agency does not have unpaid internship programs. Even among our youngest, most ambitious recruits, we value their contribution and return their investment into learning the craft specific skills and talents involved in event production.
The fact sheet below was provided by the US Dept of Labor to help companies determine whether their programs and compliant with The Fair Labor Standards Act. For more information, we urge you to visit the US Dept of Labor at https://www.dol.gov
The FLSA requires “for-profit” employers to pay employees for their work. Interns and students, however, may not be “employees” under the FLSA—in which case the FLSA does not require compensation for their work.
The Test for Unpaid Interns and Students
Courts have used the “primary beneficiary test” to determine whether an intern or student is, in fact, an employee under the FLSA.2 In short, this test allows courts to examine the “economic reality” of the intern-employer relationship to determine which party is the “primary beneficiary” of the relationship. Courts have identified the following seven factors as part of the test:
We're often asked the difference between employee and freelance stagehands. It's curious how many stagehand's don't understand the basic pros and cons of taking on a job(s) that impact how they may be classified. Frankly, there can be a number of subtle or intrinsic benefits (or challenges) associated with every classification. We've listed and detailed some of the basics below, and we welcome your thoughts and opinions.
We've narrowed down the broad range of classification to 4 basic categories:
1. Union Member, Temporary Employees
2. Non-Union, Regular Employees
3. Freelance Independent Contractors
There are a number of subgroups under these three categories, such as Permalancers, Contract Employees, Seasonal Employees, Part-Time, Full-Time, etc. Of course there are variations and exceptions to many situations, but for the most part, they all fall into these three basic categories and the pros & cons are the most common for that group.
Determining Independent Contractor Compliance
It's alarming how few freelancers are aware that there is a mandate for employers to comply with strict, but loosely defined, rules when hiring freelance stagehands - identified as independent contractors. It's not surprising however, since even those employers, HR specialists, labor specialists and even the independent contractors themselves argue over their interpretation of the rules. The guidelines, applicable state and federal laws and regulatory and legal requirements are a constant topic among our team, and we want to open the conversation up to our entire community and ensure all our colleagues and clients are aware of the current guidelines.
There 20 factors used by the IRS to determine whether an employer has enough control over a worker for that worker to be classified as an employee, rather than a contractor. Though these rules are intended only as a guide - the IRS says the importance of each factor depends on the individual circumstances - they are helpful in determining whether our relationships demonstrates an employer-employee relationship. When the answer is “Yes” to the first four questions, you can typically satisfy compliance as an independent contractor; “Yes” to any of questions 5 through 20 means we will need to classify you as an employee, subject to backup withholding, among other requirements.
1. Profit or loss. Can the worker make a profit or suffer a loss as a result of the work, aside from the money earned from the project? (This should involve real economic risk-not just the risk of not getting paid.)
2. Investment. Does the worker have an investment in the equipment and facilities used to do the work? (The greater the investment, the more likely independent contractor status.)
3. Works for more than one firm. Does the person work for more than one company at a time? (This tends to indicate independent contractor status, but isn’t conclusive since employees can also work for more than one employer.)
4. Services offered to the general public. Does the worker offer services to the general public.
5. Instructions. Do you have the right to give the worker instructions about when, where, and how to work? (This shows control over the worker.)
6. Training. Do you train the worker to do the job in a particular way? (Independent contractors are already trained.)
We're so close to having a lot of the systems ready to be deployed, we all figured it was a good idea to start getting product literature and some basic training already scheduled. In the meantime, I'm going to start running a couple of training series. I thought it might be helpful if I advised everyone in advance, so they can plan alternative comm that period.
Stagehand & Business Training
The first training series will be a series of tutorials, instruction videos, infographics and worksheet templates for most operations. This series is designed to help you best understand how our business is planned to work. The series will include:
1. Understanding our Workforce Management process
2. Scope-based graded compensation system
3. Using Infusionsoft & Hubspot
4. Setting up & effectively running freelance company
5. Total Cost of Crewing
6. Preparing your Federal Tax returns
7. Tips, Tricks & Little known Resources
8. Marketing & Sales Operations
9. Tentpole Marketing Strategy
I hope you get something out of this series.
The Stagecraft Agency
Came across a couple of very easy to follow & understand videos that explain what 3 phase power is, vectoral math and give a basic fundamental primer on the differences between single phase and 3 phase and why we use one over the other depending on application.
These should be must-review videos for every electrician, but is equally helpful to audio, video, projection - just about anyone involved in the production of an event.
Common Power Connectors
Qualification is a new category of testers designed to meet the emerging needs of network technicians who need to upgrade to higher network speeds as well as troubleshoot connectivity problems. Qualification testers, like Fluke Networks new CableIQ Qualification Tester, determines if an existing cabling link can or can not support certain network speeds and technologies. This differs from certification testers, like the DTX CableAnalyzer, which guarantees cabling installations comply with TIA/ISO performance standards and basic verification testers, like the MicroScanner Pro, which tests if the cable is connected correctly.
CableIQ qualification tester's powerful troubleshooting capability and intuitive interface enable you to identify and troubleshoot a wider range of problems within a network infrastructure.
When to use a Qualification Tester
oh the many things I am thankful for...
Let’s all be be grateful that it is that hard.
Radio Do's & Dont's
DO keep chatter to a minimum. Carrying a radio is already distracting and it becomes annoying when you have to keep shifting your focus from the task in front of you to the comments on your radio.
DO hold (key) your talk button for a full second before you start to speak, otherwise we lose the first part of your sentence, which is usually who you are.
DO NOT change off your assigned channel without notifying your group that you're changing.
DO NOT use you radio to play jokes or have inappropriate conversations.
DO remember to return your radio to its charging station at the end of each day.
DO record the serial number of your assigned radio, in case you lose it or it gets accidentally swapped
Are you new to the Stagehand world? Do you listen in on a conversation between two stagehands and feel like you're way outside of an inside joke? Well, here's a little peak at some of our trade & colloquial terms we often use and the true meaning behind it.
"Best Gig Ever!"
Worst gig ever!
"We only want to do this 'twice,' once!"
Let's first do it [producer's] way, then we'll do it the right way.
Black pants, black shirt, black shoes, and the entire right side of a stagehand's closet.
Black slacks, black button-up shirt, and the other side of a stagehand's closet.
Black slacks, black coat, black tie, all of which is commonly found balled-up in the stagehand's trunk.
The mammoth road case filled with every tool ever used, and every contraption ever devised, and every possible roll of tape, and food menus from every city ever visited. But really, the workbox is a 400 pound security blanket.
A box or road case full of random crap we couldn't fix in the Work Box.
One of the few tools we really ever use.
Left-handed [or Metric] C-Wrench
See "Flux Capacitor"
Also known as electrical tape, which is a pressure-sensitive, non-conductive insulating tape that's useful for binding looms, cable stress reliefs, identifying microphones, minor first aid, marking bad gear, fixing loose latches, dressing speaker stands, resealing lunch containers and holding open crash doors - and occasionally used for insulating cable.
A heavy cotton tape with strong adhesive and tensile properties, used for everything else.